Over the past two decades, the Internet has changed business in two fundamental ways. The first change is the advent of online commerce. Since a consumer can order almost any type of product online and have it delivered to his or her door, folks have been able to save time visiting brick-and-mortar stores.
In 2016, boot maker Lucchese fired its IT administrator. An hour later, the company's servers stopped working. The former IT administrator had used a hidden account -- meant to look like a network printer -- to access the network remotely and delete system files from the servers.