IT Support NYC

Your company’s, your, and your employees’ satisfaction is a top priority of Continuous. After every interaction we ask your end users to grade us, with a Red, Green or Gold rating.

Our service is a per user and per device per month model. We pride ourselves on creating a predictable monthly spend for our customers that reduces technology costs over time.

We support HIPAA, NY State – 23 NYCRR 500, PCI-DSS and IRS Publication 4557 aka “Tax Security 2.0” and others.

We become your remote team of IT professionals to provide support services that monitor and manage your technology infrastructure.

This includes hardware, software, network configuration, and security, monitoring emails for spam/viruses, maintenance of computer systems, running diagnostics, and responding to network outages.

Our support specialists are trained to assess and understand your technology infrastructure, and your IT requirements.

They will recognize early warning signs of computer issues, other hardware or software failures, and act quickly to reduce the risk of downtime.

We work with small business owners, and well as IT teams in medium to larger businesses, to help them navigate their IT management, and achieve business objectives.

Our support services often result in businesses seeing an improvement in business operations, and the tools and strategies to move the business forward.

Our help desk support and emergency service hotline is open 24/7, and we have our on-site tech support team available from 8 am - 6 pm Monday to Friday.

You can contact our team by:

Phone: (332) 217-0601
Email: info@continuous.net
Facebook: Click HERE to visit our page
… or simply Google 'IT Support NYC'

Our IT support and managed services include business continuity planning for disaster recovery, network support, cloud services, information technology planning in project management, and technical support for your teams to better manage business functions.

The maintenance of technology infrastructure is typically 15-20% of IT staff costs.

Rather than hiring more employees, it’s often cheaper to engage a managed service provider for this service.

Continuous Networks’ engineers can monitor and maintain several companies at once, allowing them to scale up or down to meet demand.

This also allows companies to focus on their core competencies – it’s not very efficient for a business to have its employees spend all day worrying about computer problems instead of performing their roles.

As a business owner, it’s important to know exactly what kind of ROI your tech stack is producing.

Many businesses, both in the Big Apple and beyond, are generally unsure of whether their systems and technology are actually costing them each year.

Our service aims to uncover weaknesses and vulnerabilities in your systems, network security, and other areas of IT management, to help your company fill the gaps and start generating a positive ROI from technology investment.

If your business has an in-house IT team, most are simply overwhelmed, stressed and under-resourced, to meet the ever-growing demands your company has for better cyber security, flexible cloud services, and business continuity planning should everything go wrong.

Add all this to the daily onslaught of help desk support requests, and your IT team is stretched, and simply cannot keep up with everything. This is where our Co-Managed IT support goes to work to support your business needs.

Leveraging the services of our IT company to support your team to provide support where they need it. To optimize your systems and processes and provide tech support services across the organization.

This type of managed IT support helps your IT team to thrive, with the heavy lifting taken care of, and frees up their time to support business initiatives.

Your technology infrastructure is essential to running an effective company.

If the network goes down it will affect how employees and customers interact with your company.

If it’s not running efficiently it will cost money in IT staff and hardware/software costs (and lost productivity).

Partnering with Continuous Networks to monitor and maintain the network, will improve it’s reliability and security, saving you time and money in maintenance costs.

We can also help your business by finding and filling in any gaps where your business is exposed to potential cyber threats.

For technology support in NYC, you can entrust your business needs to Continuous Networks.

We have offices in both New York City and Staten Island, with more than 20 engineers on-site.

Our office locations are:

1370 Broadway, Suite 588, New York City NY (332) (332) 217-0601
1110 South Avenue, 2nd Floor, Staten Island NY (332) (332) 217-0601 (Formerly CadreNet)

We have 3 offices positioned to provide IT services and support New York and Staten Island businesses, but also have our Head Office in New Jersey.

By providing business technology services through our 3 offices, we’re able to provide our full service for managed tech support across all areas of the great state of NY.