Question #15: Does Your IT Vendor Perform Backups Before Making Changes?

Many business owners and IT leaders are unsure of the right questions to ask a perspective IT vendor.
Hi, I’m Ross Brouse President of Continuous Networks, and today I want to talk about the 21 questions you need to ask a perspective IT vendor before you trust them with your network and data.

Question #15, Does your IT vendor insist on backing up your network before they perform any type of project or upgrade? Have you ever heard the expression, it’s difficult to put the toothpaste back into the tube? 

Thinking and planning are critical to ensuring you don’t waste toothpaste when brushing your teeth. The same goes for making changes to your network. Performing a backup of your data and network in addition to creating a proper rollback plan are vital to maintaining uptime and avoiding unnecessary end user and customer pain when making these necessary changes to your network. Insist that your IT vendor has a proper backup and a rollback plan in place whenever making changes to your network. It could mean the difference between a tolerable Monday and a Monday you will never forget.

If you’d like to find out how our Managed IT Solutions could work for your business, you can book a call with our friendly team of experts by clicking the button below to visit our CyberSCORE page, or send us an email to
Scroll to Top